Find out what people are saying about your brand and business and how to keep your customer base happy with these ten digital tools. Learn how these tools can help you keep track of mentions on social media (such as Twitter and Facebook), as well as in content such as blog posts and internet searches.
Analyze the data you find, track trends over time, see visualisations, and be able to engage with social media mentions in real time with other tools on this list. Find out what you need to ensure your brand reputation is a positive one.
- Keeping customers happy is important in business and catching problems early is critical
- There are many tools available to monitor your brand, from Free to $700 a month
- A variety of tools are able to monitor Twitter, Facebook, Google, and more
“Track your competitors’ social media sentiment to discover more potential risks.”