The Secret Sauce to Beating Your Competition with Reviews

The Secret Sauce to Beating Your Competition with Reviews (1)

Many in the restaurant industry recognise the secret sauce as an important ingredient. That simple condiment could be the difference maker for a variety of restaurants.

Beating the competition is a significant goal for anyone with their own business. Use reviews to set a model apart from the competition in any market sector. These reviews can come from dedicated customers or newcomers alike. Read the content and adjust business practices to suit customer interest too.

Key Takeaways:

  • The better the star ratings the better your business. Each star rating increase brings in 5-9% more business.
  • Ask all your customers to give a review but do not reward them for doing so.
  • You should always respond to your reviews, especially negative ones because no response is a response in a negative way.

“First-party reviews have to be completely genuine and you cannot filter out which ones people see when they come to your website.”

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