Negative reviews are not always a negative thing for a business. They can give the business owners insight and advice that otherwise may not have been known. This opens up good customer communication. This way you can help resolve issues and reach out to your customer base. Reviews do many good things, they boost SEO’s they prove that bots are not to blame for the reviews and they help create a situation where you can come out being the good guy in the end.
There are many ways to resolve this as well, companies can apologize, give discounts and follow up to ensure a complete resolution. Reviews good and bad are good for business.

Key Takeaways:

• This article gives reasons why negative adds could be positive for people
• Negative reviews are very helpful for businesses, as they give businesses reasons to improve
• Negative reviews are very helpful as they allow bsuinesses to grow and learn their faults.

“Believe it or not, there can be a lot of positive side effects to negative product reviews.”

Read more: https://www.yotpo.com/blog/how-to-harness-the-positive-power-of-negative-reviews/