How one simple phone call can increase client retention

Client retention is always a top goal for any given business. The simple phone call is perhaps the right option to most people today. The

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Industry News: Google My Business and Facebook Lead the Pack in Industry Updates – SOCi

Google business is a big project to follow in time. Facebook is also in the conversation, since they are also an industry leader. See what

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5 Questions Answered by Study That Reveals Online Reviews Are Most Trusted Source (2021)

Online reviews have been a big asset for most people. The online reviews can surpass expectations in several key respects. The most trusted source could

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Five-Star Review Tactics 101: Setting Reputation Strategy SMART Goals

Having an online reputation is extremely important when posting or selling on the internet. There are many ways a person or company can increase their

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Why It’s Important to Generate Reviews for a New Business

It is very important to generate different reviews for a brand new business. It can be hard for new business owners who want to have

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How to Ask for Customer Feedback + Free Templates

Having a positive experience with customers is the backbone of business. One can hold onto their customers if they have a good relationship with them.

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A Complete Guide: How to Handle Customer Complaints

There are many ways to go about handling customer complaints. The reality of running any business is that people will complain about it. Taking the

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What clients value most. Hint, it’s not low price

The article was about what consumers find the most appealing in a business. The answer was surprisingly not price of product. The number one answer

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How To Get More Online Reviews

Getting more online reviews is something that a lot of people want. One of the things that people might be interested in is an email

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A customer interactions strategy that actually works

Customer service interactions and strategy that actually works for all of us in today’s times is so crucial to execute. Having bad ratings as far

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